Refund Policy
Last updated: August 19, 2026
DRAFT: review before publishing. Adjust to match your merchant of record's requirements (Paddle, Lemon Squeezy, or Microsoft Store each have specific refund disclosure rules).
Overview
We want you to be satisfied with your purchase of FriskyMouse. If you are not, we offer refunds under the terms described below.
Refund window
You may request a refund within 30 days of your original purchase date, for any reason.
How to request a refund
Contact us at hello@frostybee.dev with your order confirmation or receipt. We aim to process refund requests within 5 business days.
If you purchased through a third-party store (e.g. Microsoft Store), the store's own refund process and timeline apply.
After the refund window
Refund requests made after the 30-day window are handled on a case-by-case basis. We may offer a refund, credit, or alternative resolution at our discretion.
Subscriptions
If FriskyMouse is offered on a subscription basis, you may cancel at any time. Cancellation stops future billing but does not retroactively refund the current billing period.
Contact
For refund requests or questions, reach us at hello@frostybee.dev.